Introduction
This Privacy Policy describes the practices of “Villa Vist`Atlântico” with respect to information collected from users who access our website at www.vistatlanticomadeira.pt or who otherwise share personal information with us, collectively referred to as: “Users “.
Fundamentals for data collection
The processing of your personal information (i.e. all information that could potentially enable you to be identified by reasonable means; hereinafter referred to as “Personal Information”), such as: collecting personal data (necessary for the performance of our contractual obligations to with you, to provide our services, to protect your and our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject, as well as to make your payment.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
Please read our privacy policy carefully to make an informed decision and to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.
What information do we collect?
We collect two types of information, described below:
The first type of information is de-identified and non-identifiable information relating to a User that may be made available or collected through the use of the Site (“Non-Personal Information”). We have no knowledge of the identity of a User from whom Non-Personal Information was collected. Non-Personal Information being collected may include your aggregate usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, weather access etc.) in order to improve the functionality of our Site. We may also collect information about your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information is Personal Information, which is individually identifiable information, that is, information that identifies an individual or can, with reasonable effort, identify an individual. Such information includes: Device Information: We collect personal information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information that relates to your activity on the Site, strictly associated with the services we provide
What personal information do we collect from people who visit our website or app?
We collect personal information for example when you book a stay and purchase on our website: you will be asked to enter your name, email address, physical address, telephone number, the number of a valid identification card and information credit card or other details strictly necessary for the purpose for which they are intended, that is, to book your stay and comply with our legal obligations.
How do we receive your information?
We receive your Personal Information from several sources:
When you voluntarily provide us with your personal data when registering on our Site; when you use or access our Site as part of your use of our services; from external providers, services and public records (e.g. traffic analysis providers).
When do we collect information?
We collect personal information when you fill out a form or voluntarily enter your information on our website.
How do we use your information?
As of May 25, 2018, Portuguese legislation, more specifically the GDPR (General Data Protection Regulation) requires a set of changes regarding the processing of personal data by companies. We have been preparing ourselves for the application of these new obligations which, within the scope of our activity, have implications regarding the data of our customers (guests). We ensure compliance with the standards defined by the regulation and guarantee that the processing of personal data is intended solely and exclusively for the normal functioning of the activity:
We may use the information to communicate with you within the strict scope of the services we provide or your purchase of services, namely by sending notices, providing information and in response to any request for clarification regarding any problem you may have;
To communicate with you and keep you informed of our latest updates and services; to serve advertisements when you use our Site (see more under “Ads”); to market our products (see more under “Marketing”); for statistical and analytical purposes in order to improve the Site and to quickly process your transactions.
Hosting and operation of our Website
our service provision includes:
Provide a personalized display of our Site; store and process information; serving you with advertisements and helping us measure the success of our advertising campaigns, as well as retargeting some of our users; provide marketing offers and promotional materials relating to our Site and services; perform research, technical diagnostics or analytics.
We may also disclose information if we, in good faith, believe that disclosing such information will be useful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend ourselves against legal claims; (v) prevent harm to the rights, property or safety of us, our users, your own safety or that of third parties; or (vi) for the purpose of collaborating with law enforcement authorities and/or if we find it necessary to enforce intellectual property or other legal rights.
We do not rent, sell or share user information with third parties except as described in this Privacy Policy.
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliates and subcontractors, ensuring compliance with our privacy policy.
You can request:
Receive confirmation that non-personal information about you is or is not being processed and access your stored personal information, together with additional information; receive a copy of the personal information that you voluntarily and directly provided to us, in a machine-readable, commonly used and structured format; request rectification of your personal information that is under our control; request the deletion of your personal information; deny the processing of your personal information by us; request restriction of the processing of your personal information by us; make a complaint to a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. Please also note that our service provision is online only and that the provision of local accommodation service implies the legal obligation of access to guest data, and when requesting our services, it is important that you are aware of this need and accept our policy of privacy.
If you wish to exercise any of the rights mentioned above or wish to receive more information, please contact us using the following email: nelio.ferreira@vistatlanticomadeira.pt
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A cookie is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for many different purposes. Such purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our services faster and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data about your use of our services.
The Site uses the following types of cookies:
- “session cookies” which are only stored temporarily during a browsing session to allow normal use of the system and are deleted from your device when the browser is closed;
- “persistent cookies”, which are read only by the Website, saved on your computer for a fixed period and are not deleted when the browser is closed. These cookies are used when we need to know who you are for repeat visits, for example, to allow us to store your preferences for your next visit;
- “third-party cookies”, which are set by other online services that run content on the page you are viewing, for example, third-party analytics companies that monitor and analyze our web access.
Cookies do not contain information that identifies you personally, but personal information that we store about you may be linked by us to information stored in and obtained from cookies. You can remove cookies by following the instructions in your device preferences; however, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how users often access the Site, which pages they visit when they access it, etc. We use the information we obtain from Google Analytics only to improve our Site and services. Google Analytics collects your IP address on the date you visit the site, rather than your name or other identifying information. We do not combine information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Collection of information from third parties
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the Internet, different rules may apply to your use or disclosure of the information disclosed on other sites or applications. In this sense, we encourage you to always read the terms and conditions and privacy policy of the respective website or application where you choose to disclose information.
This Privacy Policy does not apply to the practices of companies that we do not own or control, nor to individuals that we do not employ or manage, including third parties to whom we may disclose information as defined below in this Privacy Policy.
How can we protect your information?
We take great care in implementing and maintaining the security of the Site and your information. Our security practices. We use industry standard procedures and policies to ensure the security of the information we collect and retain, prevent unauthorized use of any information, and require any third parties to comply with similar security requirements in accordance with this Privacy Policy, however, although we take reasonable steps to protect information, we cannot be responsible for the acts of those who gain unauthorized access to or misuse our Site, and we make no warranty, express or implied, that we will prevent such access.
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Data transfer outside the EEE
We point out that some data recipients may be located outside the EEE. In these cases, your data will only be transmitted to countries approved by the European Union, ensuring an adequate level of data protection, or we will enter into legal agreements that ensure an adequate level of data protection.
Adverts
We may use third-party advertising technology to serve ads when you visit our Site. Such technology uses your information in connection with your use of the Services to serve you with advertisements (e.g., by placing third-party cookies in your Internet browser).
You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, as well as your choices regarding having this information used by these companies, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your Personal Information such as name, email address, telephone number, etc. ourselves or using our third party subcontractors for the purpose of providing you with promotional materials relating to our services which we believe will be of interest to you.
Out of respect for your right to privacy, we will provide you within such marketing materials with means to opt out of receiving further marketing offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you unsubscribe from receiving our marketing emails, we may send you other types of important email communications without offering you the opportunity to opt-out of receiving them. These may include customer service announcements or administrative notices.
Corporate transactions
We may share information in the event of a business transaction (e.g., the sale of a substantial portion of our business, merger, consolidation, or sale of assets). In the case above, the transferee or acquiring company will assume rights and obligations, as described in this Privacy Policy.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed to children. Under no circumstances should we allow the use of our services by minors without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, he or she should contact us by email: nelio.ferreira@vistatlantico.pt
Updates or changes to this privacy policy
We reserve the right to periodically modify or revise our Privacy Policy; Changes to the material will be effective immediately upon display of the revised Privacy Policy. The last revision will be reflected in the “Last Modified” section. Your continued use of the Platform, following notice of such changes on our website, constitutes your confirmation and consent to such changes to the Privacy Policy and your agreement to be bound by the terms of such changes.
How to talk to us
If you have any general questions about the Site or the information we collect about you and how we use it, please contact us by email: nelio.ferreira@vistatlanticomadeira.pt
Villa Vista`Atlântico
Caminho da Quinta, N.º 48G, 9020-111, Funchal, Portugal
Last modified: 25/03/2024